Privacy Policy

Last updated: May 9, 2026

This Privacy Policy explains how Heavenly Stems Acupuncture handles information collected through this website. It is separate from the HIPAA Notice of Privacy Practices that applies to protected health information in the course of patient care.

Information You Provide

If you contact us by phone, text, email, or the website contact form, we may receive your name, email address, phone number, message, and any other information you choose to provide. Please do not send urgent medical information or detailed private health information through the website contact form or ordinary email.

How We Use Information

We use information you provide to respond to your message, schedule or manage appointments, answer questions, and operate the practice. We do not sell personal information.

Website and Third-Party Services

This website uses standard third-party services and links, including web fonts, Bootstrap, Font Awesome, maps, social media links, and review or external resource links. Those third parties may receive technical information such as your IP address, browser, device information, or the page you visited. Their use of information is governed by their own privacy policies.

Cookies and Analytics

This website does not intentionally set its own tracking cookies or use a site analytics platform. Third-party services loaded by or linked from the website may use cookies or similar technologies according to their own policies.

HIPAA Notice of Privacy Practices

For information about how patient health information may be used and disclosed in connection with care, please review the Heavenly Stems Acupuncture Notice of Privacy Practices. You may also request a paper copy from the practice.

Your Choices

You may contact us to ask questions about your information, request updates to contact details, or ask how to receive a copy of the HIPAA Notice of Privacy Practices. If you no longer want to communicate by a particular method, please let us know.

Security

We use reasonable care to protect information, but no website, email, text message, or internet transmission can be guaranteed completely secure. Avoid sending sensitive details unless you have confirmed an appropriate communication method with the practice.

Children

This website is intended for a general audience and is not directed to children. We do not knowingly collect personal information from children through this website.

Updates

This policy may be updated from time to time. The updated version will be posted on this page with a new “Last updated” date.

Contact

Questions about this policy may be directed to Heavenly Stems Acupuncture at (415) 570-1084 or melissa@heavenlystems.com.